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FAQ's

What payment methods do you accept?

We accept major payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, Amazon Pay, Diners Club and Discover. All payments are securely processed in USD. For more details, please review our Payment Policy

Can I change or cancel my order?

We begin processing orders quickly, so changes or cancellations are not always guaranteed. Please contact us as soon as possible via our Contact Page and we will do our best to assist.

How long does delivery take?

Delivery times include:
Processing Time: 1–3 business days
Transit Time: 6–12 business days
Total Delivery Time: 7–15 business days
For more details about shipping timelines and policies, please review our Shipping Policy

When will my order ship?

Orders are processed within 1–3 business days. Orders placed after 5:00 PM (Central Time - CT) will be processed the next business day.

What is your return policy?

We offer a 60-day return policy. You have 60 days from the date of delivery to request a return. For full details, please review our Return & Refund Policy

How do I start a return?

Please contact us via our Contact Page. Returns must be approved before being sent back.

When will I receive my refund?

Refunds are processed within 10 business days after we receive and inspect the returned item. Your bank may take additional time to process the refund.

What should I do if my item arrives damaged or incorrect?

Please contact us immediately via our Contact Page or to our email: info@velumoza.com and include clear photos of the issue. We will resolve it as quickly as possible.

Free U.S. Shipping

Free shipping on every order across the United States.

60-Day Returns

Easy returns within 60 days for a worry-free shopping experience.

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Our friendly support team is available 24/7 to assist you with any questions.

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Contact Information Velumoza

E-mail Address: info@velumoza.com

Phone Number: +1 (307) 998 2994

Store Name: Velumoza

Company Name: Velumoza LLC

Company Address:

30 N Gould St Ste N Sheridan, WY 82801, USA

Business Hours:

Monday to Friday | 09:00 AM – 05:00 PM (Central Time - CT)

Weekends | 11:00 AM – 04:00 PM (Central Time - CT)

© 2026 Velumoza

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Products

13 in Lava Motion Table Lamp with Aluminum Base and 4 Wax Colors

13 in Lava Motion Table Lamp with Aluminum Base and 4 Wax Colors

$59.99

Regular price $89.99 Sale price $59.99
360° Oscillating Ceiling Fans with Lights, Remote & App Control

360° Oscillating Ceiling Fans with Lights, Remote & App Control

$179.99

Regular price $249.99 Sale price $179.99
Acrylic Snowman and Santa Stake Lights, Solar Christmas Lights, Set of 6

Acrylic Snowman and Santa Stake Lights, Solar Christmas Lights, Set of 6

$69.99

Regular price $149.99 Sale price $69.99
Astronaut Flush Mount Ceiling Light, 19.69 in LED with Acrylic Dome

Astronaut Flush Mount Ceiling Light, 19.69 in LED with Acrylic Dome

$189.99

Regular price $299.99 Sale price $189.99